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Unfair Commissions Enquiry Form

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By submitting your enquiry, you agree to our privacy policy and agree we may use the contact details provided to contact you about your potential PPI and/or unfair commission claims.

Heard about ‘Plevin’? You may have paid an unfair commission on your PPI

Might you be owed money?

Fill in our enquiry form and one of our advisors will get in touch.

Thought your PPI claim was over? That might not be the full story. You may be affected by the new unfair commissions – or ‘Plevin’ ruling – and we may be able to help.

Get in touch today – we are offering a FREE ‘Plevin’ eligibility check so you can see if you might have an unfair commissions claim to make.

What is the “Plevin ruling”?

This refers to new grounds for getting compensation around your PPI. In 2014 a Supreme Court judgement ruled that you can now claim if the person who sold you the PPI policy earned a high level of commission and this wasn’t made clear to you.

It was based on a legal case brought by Susan Plevin against Paragon Personal Finance and that is why it is referred to as the “Plevin ruling”.

What does this mean to me?

This means that, subject to when your credit agreement was in force, you may be eligible to reclaim some money back if your lender earned a high level of commission when they sold you PPI and DID NOT tell you about this at the time.

Does this mean I can try and claim back the commission even if my previous PPI complaint was rejected?

Yes it does. Even if your PPI policy was sold to you otherwise legally and above board, if a high commission was earnt, then you could still be able to pursue a claim under the ‘Plevin’ ruling.

What is the deadline if I want to make a claim under this new ruling?

The PPI deadline date of 29th August 2019 has been set by the FCA for all new PPI complaints made through a Claims Management Company, or direct from you. This also includes complaints around an undisclosed commission (‘Plevin’).

However, if you decide to pursue your claim with a solicitor through the legal justice system, you could have longer to make your claim. See below for more information on this option.

How do I find out if I can make a claim under the new Plevin ruling?

According to the latest Government guidance, if you have previously raised a PPI mis-selling complaint, the person who sold you PPI is required to write to you to let you know that you are eligible to claim for unfair commissions if the commission you paid was 50% or above. However, in the meantime, you could contact them yourself to find out.

To go through the process of making a claim, you have a few options. You can do it yourself, or you can go through a specialist Claims Management Company. That’s where we come in – you can use our team of experts at Stanton Fisher who will be happy to handle the process for you. We will ask for your permission to contact the company and liaise with them for you.

If we find that you have a PPI and/or a ‘Plevin’ claim to make, simply decide whether you would like us to take this forward for you*. Or you can choose to do this yourself, direct with the company.

What does the FCA (Financial Conduct Authority) mean by a 'high' commission?

The FCA states that if 50 per cent or more of the total PPI premium was commission, this is considered too high and unfair. It’s worth knowing that according to the FCA the average commission on PPI was in fact 67%. Susan Plevin who brought the original case had paid 71.8%. So let’s say you find out you paid 67% commission, you will be able to claim 17%, plus the interest you paid on this over time, and also 8% annual interest on both these amounts combined. So it’s really worth looking into this and seeing if you have a claim to make.

Can I make a complaint about undisclosed high commissions if my previous PPI complaint was upheld in my favour?

No. But don’t worry, any previously undisclosed commission earnt would have been included in the PPI compensation you received. So you won’t have lost out.

How do I make a claim if I find commission was included on my PPI?

During our thorough checking process, if we find you have a claim to make, you can decide to manage the claim yourself or we will be happy to do this for you. Claims Management Companies will generally charge a fee for their service. At Stanton Fisher, we only charge a fee if your claim is successful*.

How much can I claim under the 'Plevin' Ruling?

The value of the claim will depend on what you paid in the first place. If you successfully make a claim either yourself, or through a Claims Management Company you will be compensated for any commission paid that represented over 50 per cent of the PPI policy.

However, here at Stanton Fisher we can refer you to one of the solicitors we are working with who are able to claim back the full commission for you. So you could make a claim for ALL of the commission you paid back.

If you want to deal directly with the company who sold you the PPI, you can bring a claim to Court yourself, or instruct a solicitor to operate on your behalf.

Which route is best for me?

As mentioned, there are a number of ways you can pursue a PPI and/or a ‘Plevin’ claim and you need to decide which is best for you and your needs.

Just like with a PPI claim, you are free to pursue an unfair commissions claim yourself, directly with the person who sold you the PPI policy. Or you can choose to go through a Claims Management Company like Stanton Fisher. After we complete your free ‘Plevin’ eligibility check, if you want us to pursue the claim for you, our fees will apply if the claim is successful. Solicitors will also charge a fee for their professional services – this applies to both referrals from us, or to a solicitor you go directly to yourself.

* Once you instruct Stanton Fisher to pursue a claim on your behalf, a fee of 36% inclusive of VAT is payable only in the event of a successful claim. A cancellation fee is payable if the client decides not to pursue the claim after they have instructed us to proceed, subject to the standard 14-day cooling off period.